Policies

Art Prints

All art prints are printed on museum quality, archival, 300gsm, 100% cotton, textured art paper. I print the artwork myself on my professional Epson printer and hand-sign and date each print. All prints are packaged in a protective cellophane sleeve and mailed durable cardboard mailer. 

Greeting Cards

All 5x7" greeting cards are printed on high-quality, 285gsm cardstock and paired with a premium colour-coordinating envelope. Greeting cards are sealed in a cellophane sleeve and shipped in a small durable cardboard mailer.

Digital Stamps

All digital stamps come with two PNG files, including one with black lines and one with light grey lines (for no-line colouring). Files are zipped in a folder and available for immediate download after purchase.

All images on this website are the property of Rachelle Anne Miller and are protected by copyright law. By purchasing a digital download, you are adhering to the policy state herein.

Rachelle Anne Miller digital stamps may be used on items for resale but they must be printed and hand-coloured. Please give credit to Rachelle when possible. Please do not replicate/reproduce the image by any means. The purchased image must not be shared or redistributed and is only to be used by the purchaser. Rachelle Anne Miller designs may not be used to create logos or trademarks. This policy may be updated at any time and should be referenced periodically for important changes.

Shipping

I will ship to anywhere in the world! I offer free shipping worldwide on orders over $40AUD. All packages are shipped with tracking through Sendle with the exception of single greeting card which are sent lettermail with Australia Post. If you are interested in Express shipping within Australia, please contact me beforehand and I can arrange this at an extra cost.

Refunds or Exchanges

I do not offer refunds on any of my products unless they arrive incorrectly or damaged, so please choose carefully! If in the unlikely event, this should be the case, please contact me ASAP with a photo of the damage, and I will rectify the situation. If you are unhappy with your print for any other reason, I would be happy to chat and discuss.

Custom Work

I occasionally take on a small number of custom projects when my schedule allows. Please feel free to contact me with your project idea and we can discuss the possibilities!

Additional Info

If you need to contact me regarding an order or custom work, please email me words@rachelleannemiller.com or call +61449001841